Contact us
One address, answered by a person. Three working days at the outside, usually much less.
Last updated 25 August 2026
Write from the address on your account if it is about your account — it saves a round trip proving it is you.
What to say in the subject
- Refund — which charge, and roughly what happened. See the refund policy for what we do.
- Billing — a charge you do not recognise, a card that stopped working, a subscription that did not activate.
- Report — something in the catalogue you believe breaks the content policy. Same day.
- Rights — a work you hold rights in. See §5 of the content policy for what to include.
- Data — a copy of what we hold, a correction, or deletion. See the privacy policy.
- Something broken — what you were reading and what happened. A screenshot helps more than a description.
Cancelling does not need us
You do not have to email anyone to stop paying. It is one tap from your account, it takes effect at once, and nothing further is charged. If that page is not working, then do write — but it should be.
Post
Formal notices to COMIC CULTURE LTD at the registered address below. Please email as well; post is slower and we would rather start on it sooner.
Who you are contracting with
COMIC CULTURE LTD, trading as ComicFlowRegistered 08078088 — Companies House, England & Wales139 Lincoln RoadNorth HykehamLincolnLN6 8EEUnited KingdomCorrespondence address:A.G. Leventi 5Leventis Gallery Tower, 13th floorOffice 13011097 NicosiaCyprusThese terms are governed by the laws of the Republic of Cyprus. Nothing here removes a right you have under the consumer law of the country you live in.
Formal notices: see the contact page